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to inspire!

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August 29, 2017

I spent so much time working over the last 35 years, and no time on myself or to be more specific my health and well-being. Those bad decisions are now catching up with me, and I have just been through a prolonged period of time-out due to ill health. I decided to put tools down…

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Forget numbers, think people

August 15, 2017

I am an advocate for good old-fashioned customer service. May it live strongly in all our businesses forever! We live in such fast-changing times, and we try our best to keep up, but it can be hard. New updated software, new laws being passed by Government, changing structures, ideas being thrown at us every day,…

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Job sharing effectively

August 1, 2017

I visited a business last week and just cruised around listening to conversations that were taking place between sales teams and customers. This is a business with a massive floor area and lots of different departments covering the floor area. It got me thinking very quickly on job sharing and, when done well, how effective…

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Stand out in your market

April 11, 2017

In today’s competitive market place how do we stand out in a sea of sameness? There are lots of people doing what we do, how can we make sure people see us? The first thing is you can’t sell a secret, so if you are not putting yourself out there in the social media world,…

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What conversation do you have with yourself?

April 4, 2017

When we think of conversations we generally think of ones we are having with other people. Have you ever stopped and listened to the conversations you are having with yourself? Do you speak to yourself with the level of respect you deserve, and more importantly, are they actually helpful? Jack Canfield, co-creator of the super…

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